Frequently Asked Questions

The Soul Collection Kit is a specially designed kit that provides women experiencing early pregnancy loss with a dignified way to collect and store pregnancy tissue at home. It includes everything needed for this difficult process, such as a discreet carry bag, collection device, non-touch transfer tools, opaque storage container, and comprehensive instructions.

The Soul Collection Kit is designed for women who are experiencing early pregnancy loss (miscarriage) and have chosen expectant (natural) management or medical management where the miscarriage process happens at home. It's particularly helpful for those who wish to collect pregnancy tissue for testing, burial, or other personal reasons.

Many women wish to collect pregnancy tissue during miscarriage for medical testing, personal closure, or for memorial purposes. Without proper tools, this process can be traumatic and difficult. The Soul Collection Kit provides a dignified solution that helps women navigate this challenging experience with more control and less trauma.

The Soul Collection Kit includes: a discreet carry bag, a collection device to safely capture passed tissue, a scoop for gentle transfer, an opaque jar for secure storage, comprehensive instruction card, facial tissues, and a resource brochure from The Pink Elephants Support Network for emotional support.

Each kit comes with detailed step-by-step instructions. Generally, the collection device is placed under the toilet seat to capture tissue. The included scoop allows for transfer to the storage container without direct handling. Detailed visual and written instructions guide you through each step of the process.

You can purchase individual kits or multi-kit bundles directly through our website's shop section. Healthcare professionals can arrange bulk orders or subscriptions by contacting us directly at hello@twosoulsco.com.au.

An individual Soul Collection Kit costs $29.95. We also offer a 5-kit bundle for healthcare professionals at $149.75. Prices may change, so please check our shop for current pricing.

Yes, we offer shipping throughout Australia. All orders are shipped in discreet packaging to protect your privacy.

Standard delivery typically takes 3-5 business days, depending on your location within Australia. We process all orders promptly to get them to you as quickly as possible.

Yes, we offer bulk ordering options for healthcare providers, clinics, and hospitals. Please contact us at hello@twosoulsco.com.au to discuss your specific requirements and arrange bulk orders or subscription services.

The Soul Collection Kit should be used during active miscarriage when you are passing tissue. It's suitable for women who have chosen expectant (natural) management or medical management (using medication to manage miscarriage at home).

Whether to have collected tissue tested is a personal decision that should be made in consultation with your healthcare provider. Testing may be recommended in some cases, particularly for recurrent pregnancy loss. The Soul Collection Kit allows you to collect tissue for testing if you and your healthcare provider decide this is appropriate.

If you plan to have the tissue tested, it should be delivered to your healthcare provider within 24 hours. The container is not designed for long-term storage. If you're collecting for personal reasons rather than medical testing, please consult with your healthcare provider about appropriate next steps.

No, the Soul Collection Kit is not a replacement for proper medical care. It's a supportive tool to use alongside appropriate medical supervision. Always follow your healthcare provider's advice regarding the management of pregnancy loss.

Coping with pregnancy loss is deeply personal. Some helpful strategies include: acknowledging your grief, seeking support from loved ones or support groups, considering professional counselling, practicing self-care, and giving yourself permission to heal at your own pace. We provide links to support organisations on our Resources page.

There are several excellent support organisations for pregnancy loss, including The Pink Elephants Support Network, SANDS, and Bears of Hope. These organisations offer resources, peer support, and counselling services. Our Resources page provides links and information about these and other support options.

Partners can provide support by listening without trying to 'fix' the situation, acknowledging the loss, helping with practical matters, being patient with the grieving process, and possibly seeking support for their own feelings. Our blog includes articles specifically for partners on how to provide support during pregnancy loss.

Two Souls Co. was founded by Catherine Isaac following her own experiences with early pregnancy loss. Identifying a gap in resources available to women experiencing miscarriage at home, Catherine created the Soul Collection Kit to provide a dignified solution for tissue collection during this difficult time.

You can contact us via email at hello@twosoulsco.com.au. We're based in Brisbane, Queensland, and operate Monday to Friday, 9am to 5pm AEST. You can also use the contact form on our website.

Yes, we work closely with healthcare providers, hospitals, and clinics to ensure women have access to the Soul Collection Kit when needed. We offer educational resources for healthcare professionals and bulk ordering options. If you're a healthcare provider interested in partnering with us, please contact us at hello@twosoulsco.com.au.